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GuestRevu is delighted to announce its fifth victory in each the Visitor Surveys and Popularity Administration classes on the 2024 HotelTechAwards. This win reaffirms the corporate’s unwavering dedication to advancing the hospitality business.
The HotelTechAwards recognises main lodge software program merchandise and locations paramount significance on buyer suggestions, integration compatibility, organisational well being, market share, companion community power, and buyer help high quality. This yr, the competitors gathered suggestions from 1000’s of hoteliers, garnering greater than 50,000 product opinions. GuestRevu’s accomplishment in each classes signifies a exceptional achievement for the group and a stamp of approval from a whole bunch of glad customers who’ve reviewed its visitor survey and on-line status administration options.
“With know-how evolving at a breakneck tempo, it’s close to not possible to maintain up with the most recent developments,” says HotelTechReport co-founder Jordan Hollander. “HotelTechReport’s neighborhood does the exhausting work of sifting via and reviewing a whole bunch of lodge tech merchandise every year – to assist the worldwide neighborhood innovate sooner via crowd sourced data sharing.”
GuestRevu achieved a 100/100 HotelTechScore in each classes, and an general person ranking of 4.7 out of 5. Shopper testimonials praised the distinctive client-centric focus of the help group and counseled GuestRevu for delivering highly effective knowledge in a user-friendly bundle.
One income supervisor from a 500+ room UK property* acknowledged “In addition to the product being nice to deep dive into your visitor expertise, the group at GuestRevu is nice. They’ll allow you to in whichever means they’ll. By now we use GuestRevu not just for visitor expertise, but in addition for workers expertise!” One other consumer provides that the highlights of utilizing GuestRevu embrace “The group, they make the entire expertise sensible! Everyone seems to be so considerate and genuinely type. The Ease of Use, the surveys are very person pleasant and intuitive. Comfort, it is wonderful when you might have all of your on-line opinions in a single place.”
Past excellent help, shoppers counseled GuestRevu for delivering highly effective knowledge in a user-friendly bundle. “The quantity of data we are able to have multi functional place is sensible. And so many choices to filter so we are able to achieve correct info with comparisons towards our personal websites and rivals,” says a consultant from a luxurious property in the UK.
Whereas person opinions are a very powerful facet of the HotelTechAwards scoring standards, integration partnerships with different instruments in a lodge’s tech stack could make the distinction between a superb product and one that’s indispensable for a lodge striving to create an distinctive visitor expertise. GuestRevu strives to work carefully with companions to make sure that collectively we offer precisely the instruments and knowledge that hoteliers have to succeed.
“What differentiates GuestRevu from the competitors is its unmatched mixture of user-friendliness, automation, a passionate and devoted group, ease of integration, and distinctive reporting capabilities,” says Maud Bruyere, Advertising Supervisor at For-Sight, a number one lodge CRM. “The GuestRevu group is sensible, for us as companions and for our mutual prospects that reward their glorious buyer success group!”
Profitable the coveted titles of Greatest Visitor Surveys and Greatest Popularity Administration Software program, alongside the dear consumer suggestions upon which the awards are primarily based, has additional impressed the GuestRevu group to proceed to refine and evolve its services and products and stay devoted to creating the very best options for hoteliers, simplifying operations, growing effectivity, gaining buyer loyalty and boosting their backside strains.
Expressing his delight on the fifth win, GuestRevu’s CEO and Founder, Chris Alexandre, says, “GuestRevu has received many awards over time, however the HotelTechAwards all the time maintain distinctive significance to us, as they’re primarily based on opinions from our shoppers, who’re the cornerstone of our enterprise and know our product higher than any decide might. The person suggestions HotelTechReport gives is invaluable as we endeavour to maintain perfecting our software program’s performance and person expertise. Nicely finished to everybody within the GuestRevu group, and thanks on your dedication and dedication.”
*Opinions on Resort Tech Report are nameless, and GuestRevu expresses profound gratitude to everybody who took the time to contribute.
About GuestRevu
GuestRevu gives award-winning visitor suggestions and on-line status administration instruments tailored for the hospitality business, enabling hoteliers worldwide to realize a deeper, guest-focused understanding of operational strengths and weaknesses, monitor and handle their on-line status and opinions, and enhance visitor satisfaction. Listening to and studying from friends permits hoteliers to drive extra direct bookings, construct lasting loyalty and in the end enhance income. As a Tripadvisor Platinum Overview Assortment Companion, GuestRevu additionally provides shoppers the chance to spice up their on-line opinions and scores on the world’s largest overview website.
In regards to the HotelTechAwards
The HotelTechAwards recognises corporations which have confirmed so as to add immense worth for hoteliers by serving to them compete within the digital age. Know-how is the important thing to bettering the visitor expertise, creating a greater employees tradition on property and in the end rising income. Winners of the HotelTechAwards are decided primarily based on verified consumer suggestions and spotlight best-of-breed corporations throughout key classes of the lodge tech stack.
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