Saturday, October 26, 2024

GuestRevu GREAT Awards 2023 Shortlist Introduced

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Following the evaluation of greater than 60,000 critiques of a whole bunch of inns in 37 international locations collected over three months, the GuestRevu GREAT Awards have unveiled the inns shortlisted for these extremely anticipated awards in six classes.

In a singular method, the GREAT Awards aren’t decided by judges, however by the friends themselves, utilizing aggregated visitor suggestions information from main on-line overview websites to find out the main inns. The profitable inns can be chosen from the next shortlist and can introduced on the GREAT Awards ceremony on the Good Resort in London on the twenty third of November.

GuestRevu GREAT Awards Shortlisted Accommodations

<20 Rooms

20-49 Rooms

50-99 Rooms

100+ Rooms

Africa

Europe

GREATest Group

The shortlist for the GREAT Awards has been decided based mostly on publically accessible on-line critiques of taking part inns from the three greatest on-line visitor overview sources: Google Critiques, Reserving.com and Tripadvisor, which have been collected and consolidated utilizing GuestRevu LITE, the free model of GuestRevu’s award-winning status administration software program for inns.. This ensures equity, transparency, and neutral outcomes, and makes the awards an genuine reflection of the standard of service and visitor experiences at every nominated venue.

To make sure objectivity, equity, and transparency, the Resort Administration Faculty of Stenden South Africa oversaw the info assortment and overview for the GREAT Awards. Dr Wouter Hensens, Government Dean of Stenden South Africa, was instrumental in guaranteeing that acceptable educational rigour was utilized to the evaluation of the info. Having just lately co-authored a e-book on on-line critiques within the hospitality {industry}, The Good, The Unhealthy, and The Emoji Mastering the Artwork of Overview Knowledge, Dr Hensens was uniquely positioned to grasp the info illuminated within the hundreds of critiques collected throughout the GREAT Awards.

“Over the past decade, on-line visitor critiques have had an rising influence on the worldwide hospitality {industry},” asserts Dr Hensens. “They’ve made it simpler for shoppers to entry details about hospitality companies, and this elevated transparency has empowered shoppers to make extra knowledgeable selections based mostly on suggestions from different friends.”

As regards to the method, Dr Hensens was tasked to make sure that the info assortment and interpretation have been truthful and constant: “We now have paid specific consideration to the variety of critiques and the weighting of critiques as they have been sourced from totally different platforms. Having reviewed the info I consider that these awards straight mirror the appreciation of the friends which have stayed in these properties and thus their genuine voice.”

“At GuestRevu, we handle large quantities of information on behalf of our shoppers, and so we’re acquainted with the {industry} averages and benchmarks. The overview scores a few of the contestants have been getting have actually been exceptional,” provides GuestRevu founder and CEO, Chris Alexandre. “It’s been very rewarding to see the calibre of the contestants shine by way of within the information we’ve collected throughout the GREAT Awards, and all of the contestants could be very happy with what they’ve achieved in the previous couple of months.”

Representatives from the shortlisted inns are invited to attend the glamorous GuestRevu GREAT Awards night on the Good Resort in London on 23 November. Because of sponsorship by industry-leading hospitality expertise suppliers Cendyn and Hop, the awards ceremony guarantees to be a spectacular and unforgettable event. It’s a evening for the lodge {industry} to come back collectively, rejoice their successes, and honour the excellent efforts of hoteliers who’ve earned the belief and loyalty of their friends.

“The awards recognise inns that present excellence in visitor expertise, and we’re proud to be part of that,” says Nicola Graham, VP of Advertising at Cendyn. “Via the GuestRevu and Cendyn partnership, we proceed to foster our goal of empowering hoteliers with built-in expertise and companies that improve the visitor expertise and drive profitability.”

“Hop is proud to be a sponsor of the GuestRevu GREAT Awards, as a result of now greater than ever it’s so essential to recognise the main properties within the lodging sector and people who go above and past for his or her friends,” agrees Sharon Smith, COO at Hop.

About GuestRevu

GuestRevu helps hospitality professionals to hearken to, study from and earn from their friends by enabling them to leverage the facility of their visitor information to construct lasting loyalty and drive income. GuestRevu’s mission is to provide hospitality professionals award-winning instruments that they’ll use day-after-day to develop a guest-centric tradition, optimise their visitor expertise, and the working of their enterprise and, in the end, drive income utilizing on-line surveys and status administration. GuestRevu gives native help in South Africa and the UK and is a Tripadvisor Platinum Overview Assortment Accomplice.

About Cendyn

Cendyn empowers hoteliers with built-in expertise and companies that improve the visitor expertise and drive profitability. Cendyn is a catalyst for digital transformation within the hospitality {industry}. We assist inns across the globe drive profitability and visitor loyalty by way of an built-in expertise platform that aligns income, eCommerce, distribution, advertising and gross sales groups with centralized information, purposes, and analytics, to allow them to seize extra demand and speed up development. With workplaces situated throughout the globe, in the US, Germany, United Kingdom, Singapore, Bangkok, and India, Cendyn serves tens of hundreds of consumers throughout 143 international locations.

About Hop

Hop is a cloud-based property administration answer for the hospitality {industry}, together with unbiased inns, lodge teams and self-catering lodging and supplies options globally, Hop gives a Channel Supervisor, fee FREE Reserving Engine, Property Administration instruments resembling a Housekeeping module, real-time Income Administration, Occasion Administration, CRM and lots of different hospitality service integrations resembling Epos, Locks, TV’s and Accounting Software program.

About Stenden College

Stenden South Africa is a Personal Increased Schooling Establishment and a global campus of NHL Stenden College of Utilized Sciences in The Netherlands. It has constructed a status for providing premium greater training to the African market and being a robust catalyst to its surrounding communities while offering internationalisation alternatives for a whole bunch of European college students yearly. Its BCom Hospitality Administration programme enjoys benchmark standing on the African continent whereas its BBA Catastrophe Aid Administration has opened a singular pathway to feed the Catastrophe Administration sector with much-needed professionals who can hit the bottom working. Stenden South Africa’s credo of Unleashing Potential is seen within the distinctive profession paths of its graduates.

Sarah Got here
GuestRevu
+27 (0)87 231 0125

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