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The Nigeria Civil Aviation Authority (NCAA) has pleaded with passengers over inconveniences being skilled on account of flight delays and cancellations in the previous couple of days.
To this finish the authority has directed airways to supply well timed studies of flight disruptions to maintain the passengers abreast of the event.
Each day Belief studies that the directive adopted studies of worsening flight delays and cancellations throughout the nation.
It was learnt that many passengers skilled hours of delays on the eve of the Christmas celebration.
One of many affected passengers who spoke with our correspondent mentioned he was scheduled for a 1:45pm however was delayed until previous 10 pm by the working airline.
“I used to be coming from Abuja to Lagos, however the flight did not go on to Lagos. They went to Port Harcourt first earlier than coming to Lagos,” he mentioned.
Each day Belief learnt that some flights skilled disruption on account of the harmattan mud which lowered visibility prompting some flights to be rescheduled.
The NCAA nonetheless said that it “is conscious of flight disruptions which have inconvenienced air passengers within the final couple of days and empathizes with all affected passengers for the inconveniences these disruptions could have brought about.”
Director Public Affairs & Shopper Safety, Michael Achimugu mentioned the authority had “mandated all airways to supply well timed flight disruption data to passengers to allow them make knowledgeable choices regarding their travels.”
“NCAA is monitoring all operations and our Shopper Safety Officers are on floor to watch passenger dealing with procedures to make sure that airways mitigate the inconveniences to passengers and supply CARE , Refreshments and different different measures consistent with Nigeria Civil Aviation Laws 2023 Half 19.”
The authority requested passengers to go to NCAA Shopper Safety Division (CPD) desks on the airports for immediate consideration to complaints.
In the meantime, Achimugu has simply assumed Workplace as Director Public Affairs & Shopper Safety of the authority.
Mr. Achimugu, a communications skilled, parades over 20 years of expertise spanning the Nigerian Customs Service (NCS) and managing communications campaigns for high-profile presidential candidates.
He excelled within the Nigeria Customs Service the place he served as a Public Relations personnel and the Service’s first-ever Social Media Officer. He additionally excelled within the political battlefields the place he stays the primary and solely Nigerian to function a Media Guide to a number of presidential candidates in the identical election cycle.
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He was the Media Director, of the Atiku Marketing campaign Organisation, and later the Media Guide Dr. Kingsley Moghalu’s Presidential Marketing campaign.
He’s a singer, a author, a film producer/director, and labored as a inventive director for a number of media companies. As a fixer, he helped VIPs create manufacturers, management injury, and clear up complicated issues.
Mr. Achimugu has carved a status as a team-builder, chief, venture supervisor, and consummate skilled.
Earlier than he was appointed a Director on the twenty second of December, 2023, he served because the Particular Assistant, Buyer Relations to the Minister of Aviation and Aerospace Growth, Mr. Fetsus Keyamo.
Earlier than he was appointed SA Buyer Relations, he was first appointed Particular Assistant, Media to the minister.
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