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Palo Alto, US | December 2023
Revinate, a world chief in hospitality expertise, is happy to announce that it has been specifically chosen by The Main Resorts of the World (LHW) as their most well-liked CRM supplier — managing visitor information for the most important assortment of unbiased luxurious properties. LHW has greater than 400 luxurious properties in over 80 international locations.
Revinate is now a part of LHW’s Main Strategic Sourcing (LSS) program, spearheaded by LHW and DayBlink GPO. This system affords a strategic group buying program for LHW’s portfolio of world, unbiased lodges. This system serves members by serving to them seize new demand, entry progressive gross sales, advertising, and expertise options to empower their success, and drive worth to lodges in different strategically vital classes.
Digital transformation is a vital focus for LHW’s membership, with senior management on the assortment now working in the direction of delivering a expertise stack that member lodges can leverage to drive their digitization.
Michael Lederman, Vice President of IT at LHW, describes the alliance and mentioned, “Selecting so as to add Revinate to our LSS program is a vital step ahead to supply our members with a CRM answer that delivers true digital transformations and deepens their relationship with their friends.”
LHW lodges internationally will leverage Revinate’s CRM answer to drive vital direct income and ship personalised communication to all friends. LHW member lodges like The Landmark London and Botanic Sanctuary Antwerp already use Revinate Advertising to rework and ship profitable e mail campaigns. As unbiased lodges, LHW member lodges care deeply about visitor experiences.
With Revinate Advertising and CRM, hoteliers can count on to make use of data-driven insights that not solely facilitate distinctive visitor experiences, however drive direct income. When hoteliers can accumulate, synthesize, and goal visitor information, establishing deeper relationships is feasible — producing visitor loyalty with ease
LHW member lodges are already acquainted with Revinate. Globally, all LHW lodges use Revinate Visitor Suggestions to routinely enhance the visitor expertise and excel in status administration. With Revinate Advertising and CRM answer, Revinate continues to impress LHW member lodges with easy-to-use options that intelligently improve information assortment, promote a clear database, and supply additional alternatives for segmentation to precisely goal friends.
Karen Stephens, Chief Income Officer at Revinate mentioned, “We’re thrilled to work alongside The Main Resorts of the World. We’re excited to see LHW lodges elevate their advertising methods and create campaigns backed by information so that every property can really optimize each touchpoint with their friends and herald much more income.”
About The Main Resorts of the World, Ltd. (LHW)
Comprised of greater than 400 lodges in over 80 international locations, LHW is the most important assortment of unbiased luxurious lodges. In 1928, 38 unbiased hoteliers got here collectively to create LHW. Since then, the Firm has fastidiously curated distinctive lodges, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who search the remarkably unusual. The LHW group is stuffed of outstanding people, united by a ardour for the stunning discoveries and particulars that include each expertise. LHW hoteliers are artisans of hospitality whose experience, dedication to excellence, and particular person aptitude permits them to create story-worthy moments for his or her friends. And it’s these genuine, individualized experiences mixed with the nice and cozy hospitality and high-touch service they supply that retains discerning vacationers returning time and again. LHW’s assortment covers the globe and guarantees a broad vary of locations and unusual experiences, enhanced by LHW’s tiered visitor loyalty program Leaders Membership.
From transformed former palaces, and countryside retreats run by the identical households for generations, to gleaming skyscrapers in dynamic city facilities, serene personal island escapes, glamorous tented camps – and past – discover, discover inspiration, and expertise unforgettable journey moments.
For extra data go to: www.lhw.com, Fb @LeadingHotels, Twitter @LeadingHotels and Instagram @leadinghotelsoftheworld
About Revinate
Revinate empowers hoteliers to immediately join with their friends.
Our Visitor Knowledge Platform and communication options unlock income for hoteliers and put them in charge of the total visitor expertise — preliminary analysis, reserving, check-in, all through the keep, and even after try — all by way of the communication channels that friends favor, whether or not it is voice, textual content, e mail, or net.
Greater than 12,000 lodges globally financial institution on Revinate to drive direct income and ship pleasant visitor experiences.
Ask us how we do it. Go to our web site to get a demo.
Sanjana Chappalli
VP of Model Advertising and Communications
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