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DALLAS, TX — Unifocus, the worldwide chief in workforce administration options for the resort and hospitality trade, proudly marks its twenty fifth anniversary. With a tradition of innovation, Unifocus stays on the forefront of shaping workforce expertise for resorts, setting trade requirements.
“Twenty-five years of serving the hospitality trade and counting,” says Moneesh Arora, Chief Government at Unifocus. “We’re stuffed with gratitude for our purchasers who’ve been a part of this journey, in addition to our extremely devoted workforce that makes our imaginative and prescient a actuality. Our success stems from our dedication to really understanding the wants of hoteliers, which frequently evokes us to reinforce and innovate our resort operations expertise.”
Based in 1998, a landmark yr in technological evolution, Unifocus emerged with a imaginative and prescient to revolutionize resort companies via cutting-edge expertise. That yr noticed the delivery of giants like Google, essential laws just like the DMCA fostering e-commerce development, the institution of significant Wi-Fi requirements, the rise of MP3 gamers, and bold house endeavors like NASA’s Mars Local weather Orbiter. These milestones underline the spirit of innovation and progress that characterised the period.
That very same yr, Unifocus launched the first-ever resort labor administration system, revolutionizing labor administration for the hospitality sector. Unifocus’ early improvements embody automating scheduling, accommodating worker preferences for time without work, and rather more.
Over time, Unifocus continued to steer the trade with groundbreaking expertise:
- 1998: Constructing on the first-ever labor administration system and automatic scheduling for the resort trade, a pioneering system that laid the muse for early AI
- 2000: Delivered the primary hospitality workforce administration system with outlet forecasting.
- 2003: Launched the primary rapid-response system for resorts utilizing SMS messaging.
- 2004: Launched the primary web-based labor administration system for hoteliers.
- 2005: Developed the first-ever cellular app for the hospitality sector on the Symbian platform for Nokia telephones.
- 2007: Launched the first-ever resort cellular app for Blackberry gadgets.
- 2008: Pioneered a communications platform between resorts and visitors, leveraging SMS textual content messages.
- 2010: Turned the primary workforce administration system to supply a number of languages for customers.
- 2015: Launched auto activity sheet creation and project capabilities to its workforce administration platform.
- 2016: Built-in labor requirements and the labor budgeting course of immediately into workforce administration expertise.
- 2018: Launched the resort trade’s first multi-lingual cellular scheduling app.
- 2021: Launched ShiftGenius, an clever addition to our well-loved automated shift-swapping characteristic and the primary hospitality expertise to permit managers to submit open shifts to everybody or choose teams of staff, bettering staffing protection, hiring, and retention.
At the moment, Unifocus continues to empower resorts with progressive expertise. Ever evolving, Unifocus expanded its capabilities by buying Knowcross, a best-in-class operations administration platform, to ship a streamlined workforce administration suite to hoteliers. A pure subsequent step within the evolution of resort operations, the built-in programs enhance managers’ decision-making with real-time information that flows between forecasting, scheduling, activity execution, in addition to visitor and worker satisfaction in a single ecosystem.
“Reflecting on the early days of Unifocus, we envisioned a future the place expertise would optimize resort companies,” mentioned Mark Heymann, Founding father of Unifocus. “Twenty-five years in the past, we pioneered expertise that precisely predicts occupancy and aligns it with staffing ranges—an early type of machine studying. At the moment, as AI evolves, Unifocus continues to optimize resort operations from ShiftGenius to streamlined and dynamic housekeeping duties, all working collectively to reinforce the visitor expertise. “
For extra data, go to www.unifocus.com.
About Unifocus
Unifocus is a world chief in workforce administration expertise, serving properties in 68 international locations and 31 languages. Designed for resorts, Unifocus boosts resort efficiency with clever analytics that automate labor budgeting and forecasting, delivering exact staffing ranges and workloads by streamlining Planning & Scheduling, Time & Attendance, and Operations Administration instruments. Staff love the cellular app for seamless communication, with options like easy shift swaps utilizing the award-winning Shift Genius, and real-time prioritization of visitor requests, housekeeping and upkeep duties. Operational effectivity is accelerated with compliance alerts that enable managers to concentrate on what actually issues: maximizing visitor satisfaction and fostering a productive, engaged workforce. Uncover the way forward for resort operations with Unifocus. Go to Unifocus.com right this moment.
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