Wednesday, October 9, 2024

Ghana: 100 Hospitality Entrance Desk Employees Bear French Literacy

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About 100 entrance desk staff of accommodations and hospitality establishments are present process coaching within the French language in Accra as a part of efforts to reinforce hospitality service supply within the nation. The three-month coaching programme is geared toward enabling the employees present the wanted service to French-speaking vacationers.

Organised by the Ghana Tourism Authority (GTA), the coaching kinds a part of the Ghana CARES Obatanpa Programme, an initiative which seeks to revive the hospitality and tourism trade following challenges occasioned by the outbreak of COVID-19.

On the opening ceremony, Deputy Chief Govt Officer in-charge of Basic Service, GTA, Ben Anane Nsiah, mentioned the coaching was geared toward equipping greater than 500 hospitality and tourism frontline personnel throughout the nation.

He defined that, it’s a part of methods vital to the event of the tourism trade within the nation.

On the rationale for the coaching, he mentioned, it could allow French talking vacationers to really feel comfy and luxuriate in their expertise and simply specific themselves with resort employees with none barrier.

“West Africa is predominantly French talking nations, if you take out Cape Verde and Guinea Bissau, among the many 13 nations in West Africa, solely 5 are English talking nations.

The remaining are French talking, so those that are within the entrance line companies like tourism, accommodations, eating places and others, it is very important make these French vacationers really feel welcome in our nation,” Mr Nsiah acknowledged.